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Measuring client satisfaction and the quality of family planning services: A comparative analysis of public and private health facilities in Tanzania, Kenya and Ghana

Overview of attention for article published in BMC Health Services Research, August 2011
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2 tweeters

Citations

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324 Mendeley
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Title
Measuring client satisfaction and the quality of family planning services: A comparative analysis of public and private health facilities in Tanzania, Kenya and Ghana
Published in
BMC Health Services Research, August 2011
DOI 10.1186/1472-6963-11-203
Pubmed ID
Authors

Paul L Hutchinson, Mai Do, Sohail Agha

Abstract

Public and private family planning providers face different incentive structures, which may affect overall quality and ultimately the acceptability of family planning for their intended clients. This analysis seeks to quantify differences in the quality of family planning (FP) services at public and private providers in three representative sub-Saharan African countries (Tanzania, Kenya and Ghana), to assess how these quality differentials impact upon FP clients' satisfaction, and to suggest how quality improvements can improve contraceptive continuation rates.

Twitter Demographics

The data shown below were collected from the profiles of 2 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 324 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Tanzania, United Republic of 3 <1%
United States 3 <1%
Ghana 1 <1%
Indonesia 1 <1%
India 1 <1%
Bhutan 1 <1%
Kenya 1 <1%
Unknown 313 97%

Demographic breakdown

Readers by professional status Count As %
Student > Master 85 26%
Researcher 44 14%
Student > Postgraduate 39 12%
Student > Ph. D. Student 30 9%
Student > Bachelor 28 9%
Other 65 20%
Unknown 33 10%
Readers by discipline Count As %
Medicine and Dentistry 122 38%
Social Sciences 54 17%
Nursing and Health Professions 41 13%
Business, Management and Accounting 16 5%
Economics, Econometrics and Finance 7 2%
Other 37 11%
Unknown 47 15%

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 08 September 2011.
All research outputs
#3,557,712
of 5,039,474 outputs
Outputs from BMC Health Services Research
#1,818
of 2,242 outputs
Outputs of similar age
#43,300
of 63,588 outputs
Outputs of similar age from BMC Health Services Research
#55
of 67 outputs
Altmetric has tracked 5,039,474 research outputs across all sources so far. This one is in the 16th percentile – i.e., 16% of other outputs scored the same or lower than it.
So far Altmetric has tracked 2,242 research outputs from this source. They receive a mean Attention Score of 4.6. This one is in the 8th percentile – i.e., 8% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 63,588 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 14th percentile – i.e., 14% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 67 others from the same source and published within six weeks on either side of this one. This one is in the 10th percentile – i.e., 10% of its contemporaries scored the same or lower than it.