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Designing Better Services

Overview of attention for book
Cover of 'Designing Better Services'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 From Service to Service Design
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    Chapter 3 How to (Re)Design Services: From Ideation to Evaluation
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    Chapter 4 Exploring Evaluation in Service Design Practice
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    Chapter 5 Evaluating Services for a Better Design
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    Chapter 6 Service Design and Service Evaluation: Challenges and Future Directions
Attention for Chapter 4: Exploring Evaluation in Service Design Practice
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Citations

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