Chapter 1 European Strategies for e-Governance to 2020 and Beyond

Chapter 2 Public Administration for the Next Generation

Chapter 3 The Citizen Scientist in the ePolicy Cycle

Chapter 4 Governance Failure in Light of Government 3.0: Foundations for Building Next Generation eGovernment Maturity Models

Chapter 5 Techniques for Reuse in Business Process Modeling in Public Administration

Chapter 6 Capability Development in Open Data-Driven Organizations

Chapter 8 Fostering Citizens’ Participation and Transparency with Social Tools and Personalization

Chapter 9 The 6-Values Open Data Business Model Framework

Chapter 10 Technology Innovations in Public Service Delivery for Sustainable Development

Chapter 11 Blockchain as a Next Generation Government Information Infrastructure: A Review of Initiatives in D5 Countries

Chapter 12 Governance, Transparency and the Collaborative Design of Open Data Collaboration Platforms: Understanding Barriers, Options, and Needs

Chapter 13 The Privacy/Transparency Balance in Open Government