You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
| Chapter title |
Introduction
|
|---|---|
| Chapter number | 1 |
| Book title |
The Power of Customer Misbehavior
|
| Published by |
Palgrave Macmillan, London, January 2014
|
| DOI | 10.1057/9781137348920_1 |
| Book ISBNs |
978-1-349-46779-2, 978-1-137-34892-0
|
| Authors |
Michael Fisher, Martin Abbott, Kalle Lyytinen |