The Effects of Job Autonomy and Customer Service Self-Efficacy on Negative Mood Following Customer Aggression: A Trajectory Perspective
Article in International Journal of Stress Management (August 2023)
The most recent citing publications are shown below. View all 13 publications that cite this research output on Dimensions.
Article in International Journal of Stress Management (August 2023)
Article in International Journal of Environmental Research and Public Health (August 2022)
Article in Frontiers in Public Health (June 2022)