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Chapter title |
Research on the Customer Expectation Goal of BTOT Model
|
---|---|
Chapter number | 166 |
Book title |
Information Engineering and Applications
|
Published by |
Springer, London, January 2012
|
DOI | 10.1007/978-1-4471-2386-6_166 |
Book ISBNs |
978-1-4471-2385-9, 978-1-4471-2386-6
|
Authors |
Chen Daijiang, Huang Hua, Daijiang, Chen, Hua, Huang |