You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
| Chapter title |
Dealing with Angry Western Customers in Asian Call Centres: A Cultural Divide?
|
|---|---|
| Chapter number | 7 |
| Book title |
Talking at Work
|
| Published by |
Palgrave Macmillan, London, January 2016
|
| DOI | 10.1057/978-1-137-49616-4_7 |
| Book ISBNs |
978-1-137-49615-7, 978-1-137-49616-4
|
| Authors |
Jane Lockwood, Steven James Finch, Neil Ryder, Sarah Gregorio, Ruby De La Cruz, Benjamin Cook, Laura Ramos |
Mendeley readers
The data shown below were compiled from readership statistics for 3 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 1 | 33% |
| Unknown | 2 | 67% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Researcher | 1 | 33% |
| Unknown | 2 | 67% |
| Readers by discipline | Count | As % |
|---|---|---|
| Linguistics | 1 | 33% |
| Computer Science | 1 | 33% |
| Unknown | 1 | 33% |