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| Chapter title |
Schlussbetrachtung
|
|---|---|
| Chapter number | 4 |
| Book title |
Call-Center-Management und Mitarbeiterzufriedenheit
|
| Published by |
DUV, January 2006
|
| DOI | 10.1007/978-3-8350-9030-9_4 |
| Book ISBNs |
978-3-83-500174-9, 978-3-83-509030-9
|