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Business Process Management

Overview of attention for book
Cover of 'Business Process Management'

Table of Contents

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    Book Overview
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    Chapter 1 Perspectives to Process Modeling
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    Chapter 2 Understanding Business Process Quality
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    Chapter 3 A Holistic Business Performance Measurement Framework
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    Chapter 4 Effects of Business Process Reengineering on Firm Performance: An Econometric Analysis
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    Chapter 5 Business Process Management
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    Chapter 6 Performance Measurement in Business Process, Workflow and Human Resource Management
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    Chapter 7 Understanding the Costs of Business Process Management Technology
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    Chapter 8 Managing Organizational Intellectual Capital
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    Chapter 9 Social Networking Sites as Business Tool: A Study of User Behavior
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    Chapter 10 Fuzzy Cognitive Maps in Social and Business Network Analysis
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    Chapter 11 Review Study on Fuzzy Cognitive Maps and Their Applications during the Last Decade
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    Chapter 12 Mathematical Modelling of Decision Making Support Systems Using Fuzzy Cognitive Maps
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    Chapter 13 Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement
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    Chapter 14 Capturing Domain-Imposed Requirements Based on Basic Research Findings
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    Chapter 15 BPR Methods Applied to a Manufacturer in the Domotics Sector
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    Chapter 16 Managing the SME Clustering Process Life-Cycle
Attention for Chapter 2: Understanding Business Process Quality
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