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Exploring Services Science

Overview of attention for book
Cover of 'Exploring Services Science'

Table of Contents

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    Book Overview
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    Chapter 1 Some Aspects Concerning a Generic Service Process Model Building
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    Chapter 2 Building an Extended Ontological Perspective on Service Science
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    Chapter 3 How Open Data Are Turned into Services?
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    Chapter 4 A Classification Framework of Value Co-creation in Electronic and Mobile Services
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    Chapter 5 Transition and Delivery Challenges of Retained Organizations in IT Outsourcing
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    Chapter 6 Servitization - Its Raise through Information and Communication Technologies
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    Chapter 7 Introducing Service-oriented Organizational Structure for Capability Sourcing
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    Chapter 8 Why Is Aligning Economic- and IT Services So Difficult?
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    Chapter 9 Towards the Consideration of Performance Risks for the Design of Service Offers
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    Chapter 10 Developing Municipal e-Government in Italy: The City of Alfa Case
Attention for Chapter 9: Towards the Consideration of Performance Risks for the Design of Service Offers
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