Optimizing service encounters through mascot-like robot with a politeness strategy
Article in Journal of Retailing and Consumer Services (July 2024)
The most recent citing publications are shown below. View all 181 publications that cite this research output on Dimensions.
Article in Journal of Retailing and Consumer Services (July 2024)
Article in Computers in Human Behavior (June 2024)
Conference proceeding (May 2024)