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Chapter title |
“Q for Tourism Quality” in the Spanish Tourism Tourist Accommodation Sector: Implementation and Results
|
---|---|
Chapter number | 5 |
Book title |
Achieving Competitive Advantage through Quality Management
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-17251-4_5 |
Book ISBNs |
978-3-31-917250-7, 978-3-31-917251-4
|
Authors |
José Álvarez-García, María de la Cruz del Río-Rama, Mercedes Vila-Alonso |