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Mendeley readers
Chapter title |
Lean Service Quality Model to Improve the Performance of Service in Automotive Dealer
|
---|---|
Chapter number | 143 |
Book title |
Human Interaction and Emerging Technologies
|
Published by |
Springer, Cham, August 2019
|
DOI | 10.1007/978-3-030-25629-6_143 |
Book ISBNs |
978-3-03-025628-9, 978-3-03-025629-6
|
Authors |
Franco Valenzuela, Jeysev Estocalenko, José Rojas, Carlos Raymundo |
Mendeley readers
The data shown below were compiled from readership statistics for 35 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 35 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Bachelor | 7 | 20% |
Professor | 2 | 6% |
Student > Master | 2 | 6% |
Other | 1 | 3% |
Student > Ph. D. Student | 1 | 3% |
Other | 3 | 9% |
Unknown | 19 | 54% |
Readers by discipline | Count | As % |
---|---|---|
Engineering | 9 | 26% |
Linguistics | 1 | 3% |
Unspecified | 1 | 3% |
Computer Science | 1 | 3% |
Business, Management and Accounting | 1 | 3% |
Other | 0 | 0% |
Unknown | 22 | 63% |