@lucatrenta Maybe some business and management literature on crisis management is helpful? https://t.co/JRqgzhmUyK
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Crisis managers benefit from understanding how crisis communication can be used to protect reputational assets during a crisis #SCCT https://t.co/kfE1EyXElP
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@rhetoric_dude @TimothyCoombs13 👋, Isaac! @TimothyCoombs13 has developed Situational Crisis Com. Theory & has written a lot about it. Here's a good place to start: Coombs, W. Corp Reputation Rev (2007) 10: 163. https://t.co/AkauSzMQ6l or you could watc
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I reckon @wtcoombs' crisis model (2007) is second most cited #PRresearch paper after Grunig's Excellence theory https://t.co/YEPXJvITlX