Measurement of efficiency for e-commerce customer service under data envelopment analysis
Conference proceeding in International Joint Conference on Industrial Engineering and Operations Management Proceedings (October 2020)
The most recent citing publications are shown below. View all 10 publications that cite this research output on Dimensions.
Conference proceeding in International Joint Conference on Industrial Engineering and Operations Management Proceedings (October 2020)
Article in Computers & Industrial Engineering (February 2020)
Article in RAIRO - Operations Research (January 2017)