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Global Perspectives on Service Science: Japan

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Cover of 'Global Perspectives on Service Science: Japan'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 Service Innovation in Japan and the Service-Dominant Logic
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    Chapter 3 Context Management Approach to Value Co-creation: Toward Dynamic Process Model of Customer as Value Co-creator
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    Chapter 4 Human Behavior Observation for Service Science
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    Chapter 5 Community-Based Participatory Service Engineering: Case Studies and Technologies
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    Chapter 6 Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking
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    Chapter 7 Wants Chain Analysis
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    Chapter 8 Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport
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    Chapter 9 Service Design in Tourism: Encouraging a Cooperative Relationship Between Professional Design and Non-professional Design
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    Chapter 10 Value Co-creation Process and Value Orchestration Platform
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    Chapter 11 Formalizing Expert Knowledge Through Machine Learning
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    Chapter 12 Agent-Based Simulation for Service Science
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    Chapter 13 Temporal–Spatial Collaboration Support for Nursing and Caregiving Services
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    Chapter 14 Quest for Equation of Life: Scientific Constraints on How We Spend Our Time
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    Chapter 15 The Spread of Services and Consumer Value Co-Creation
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    Chapter 16 Sustainability and Scalability in Japanese Creative Services
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    Chapter 17 Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-Based Approach
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    Chapter 18 R&D Servitization in the Manufacturing Industry
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    Chapter 19 MANGA-Case Training for Global Service Science
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    Chapter 20 Creation of Service Science Curriculum for Customer-Oriented Business Innovation
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    Chapter 21 Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan
Attention for Chapter 5: Community-Based Participatory Service Engineering: Case Studies and Technologies
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Chapter title
Community-Based Participatory Service Engineering: Case Studies and Technologies
Chapter number 5
Book title
Global Perspectives on Service Science: Japan
Published by
Springer New York, May 2016
DOI 10.1007/978-1-4939-3594-9_5
Book ISBNs
978-1-4939-3592-5, 978-1-4939-3594-9
Authors

Yoichi Motomura, Takeshi Kurata, Yoshinobu Yamamoto

Editors

Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani

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