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Reframing Resolution

Overview of attention for book
Cover of 'Reframing Resolution'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 Conceptualizing Workplace Conflict and Conflict Management
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    Chapter 3 Exploring the Nature and Extent of Workplace Conflict
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    Chapter 4 Workplace Conflict: Who, Where, When, and Why?
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    Chapter 5 Social Structure and Conflict: A Relational Approach to the Study of Conflict and Its Management in Organizations
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    Chapter 6 A Crisis of Confidence? Front-line Managers and the Complexities of Conflict
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    Chapter 7 From Representation Gap to Resolution Gap: Exploring the Role of Employee Voice in Conflict Management
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    Chapter 8 Downsizing: Managing Redundancy and Restructuring
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    Chapter 9 Experiencing Mediation from the Disputants’ Perspective
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    Chapter 10 Workplace Mediation and UK Trade Unions: The Missing Link?
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    Chapter 11 Turning Third-Party Intervention on Its Head: Assisted Bargaining and the Prevention of Workplace Conflict in Ireland
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    Chapter 12 Reshaping the Role of the Tribunal as Third Party in Australian Workplace Conflict Resolution
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    Chapter 13 Workplace Mediation Schemes: Antagonism and Articulation in the Discursive Process of Organizational Conflict and Disputes
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    Chapter 14 The Evolution of Conflict Management Policies in US Corporations: From Reactive to Strategic
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    Chapter 15 Transforming the Culture of Conflict Management: Lessons from In-House Mediation
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    Chapter 16 HRM, Organizational Citizenship Behaviour and Conflict Management: The Case of Non-union MNC Subsidiaries in Ireland
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    Chapter 17 Erratum to: Reframing Resolution
Overall attention for this book and its chapters
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Mentioned by

13 tweeters

Readers on

14 Mendeley
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Reframing Resolution
Published by
Palgrave Macmillan UK, May 2016
DOI 10.1057/978-1-137-51560-5
978-1-137-51559-9, 978-1-137-51560-5

Gifford, Jonny, Gould, Matthew, Latreille, Paul, Urwin, Peter, Saundry, Richard


Richard Saundry, Paul Latreille, Ian Ashman

Twitter Demographics

The data shown below were collected from the profiles of 13 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 14 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 1 7%
Unknown 13 93%

Demographic breakdown

Readers by professional status Count As %
Student > Master 5 36%
Student > Postgraduate 2 14%
Student > Bachelor 1 7%
Student > Doctoral Student 1 7%
Student > Ph. D. Student 1 7%
Other 2 14%
Unknown 2 14%
Readers by discipline Count As %
Social Sciences 6 43%
Business, Management and Accounting 4 29%
Arts and Humanities 1 7%
Unknown 3 21%