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Chapter title |
Quality Measurement of Public Payment Counter Service: A Statistical Approach
|
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Chapter number | 94 |
Book title |
Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014)
|
Published by |
Springer Singapore, January 2016
|
DOI | 10.1007/978-981-10-1458-1_94 |
Book ISBNs |
978-9-81-101456-7, 978-9-81-101458-1
|
Authors |
Muzalwana Abdul Talib, Nur Juliana Abdul Shukor |
Editors |
Mohd Amli Abdullah, Wan Kalthom Yahya, Nazirah Ramli, Siti Rosiah Mohamed, Badli Esham Ahmad |