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Individualization and the Delivery of Welfare Services

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Cover of 'Individualization and the Delivery of Welfare Services'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 The Twentieth Century Idea of the Self and Its Expression in the Ethos of the Welfare State
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    Chapter 3 The Individual as the Centre of Subjective Experience and the Right to Self-preservation
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    Chapter 4 The Self as the Subject of Welfare
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    Chapter 5 The Will as the Subject of Welfare—The Consumer Model of Service Delivery
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    Chapter 6 The Inter-subjective Nature of Person-centred Service Delivery
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    Chapter 7 Governing Welfare Services
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    Chapter 8 Public Bureaucracy and ‘Customer Service’: The Case of Centrelink 1996–2004
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    Chapter 9 Getting to Count: The Looking After Children (LAC) Initiative
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    Chapter 10 Care for the Self: ‘Community Aged Care Packages’
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    Chapter 11 Service Delivery and HIV-Positive Gay Men: Pre- and Post-Advent of Highly Active Antiretroviral Treatment (HAART)
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    Chapter 12 Facilitating Independence and Self-determination: The Case of a Disability Employment Service
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    Chapter 13 Are Prisoners Clients? The Individualization of Public Correctional Services
Attention for Chapter 5: The Will as the Subject of Welfare—The Consumer Model of Service Delivery
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Chapter title
The Will as the Subject of Welfare—The Consumer Model of Service Delivery
Chapter number 5
Book title
Individualization and the Delivery of Welfare Services
Published by
Palgrave Macmillan, London, January 2009
DOI 10.1057/9780230228351_5
Book ISBNs
978-1-349-54193-5, 978-0-230-22835-1
Authors

Anna Yeatman, Gary W. Dowsett, Michael Fine, Diane Gursansky

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