↓ Skip to main content
What is this page? Embed badge

Individualization and the Delivery of Welfare Services

Overview of attention for book
Cover of 'Individualization and the Delivery of Welfare Services'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Introduction
  3. Altmetric Badge
    Chapter 2 The Twentieth Century Idea of the Self and Its Expression in the Ethos of the Welfare State
  4. Altmetric Badge
    Chapter 3 The Individual as the Centre of Subjective Experience and the Right to Self-preservation
  5. Altmetric Badge
    Chapter 4 The Self as the Subject of Welfare
  6. Altmetric Badge
    Chapter 5 The Will as the Subject of Welfare—The Consumer Model of Service Delivery
  7. Altmetric Badge
    Chapter 6 The Inter-subjective Nature of Person-centred Service Delivery
  8. Altmetric Badge
    Chapter 7 Governing Welfare Services
  9. Altmetric Badge
    Chapter 8 Public Bureaucracy and ‘Customer Service’: The Case of Centrelink 1996–2004
  10. Altmetric Badge
    Chapter 9 Getting to Count: The Looking After Children (LAC) Initiative
  11. Altmetric Badge
    Chapter 10 Care for the Self: ‘Community Aged Care Packages’
  12. Altmetric Badge
    Chapter 11 Service Delivery and HIV-Positive Gay Men: Pre- and Post-Advent of Highly Active Antiretroviral Treatment (HAART)
  13. Altmetric Badge
    Chapter 12 Facilitating Independence and Self-determination: The Case of a Disability Employment Service
  14. Altmetric Badge
    Chapter 13 Are Prisoners Clients? The Individualization of Public Correctional Services
Attention for Chapter 8: Public Bureaucracy and ‘Customer Service’: The Case of Centrelink 1996–2004
Altmetric Badge

Citations

dimensions_citation
45 Dimensions
Summary Dimensions citations
You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Chapter title
Public Bureaucracy and ‘Customer Service’: The Case of Centrelink 1996–2004
Chapter number 8
Book title
Individualization and the Delivery of Welfare Services
Published by
Palgrave Macmillan, London, January 2009
DOI 10.1057/9780230228351_8
Book ISBNs
978-1-349-54193-5, 978-0-230-22835-1
Authors

Anna Yeatman

View on publisher site

This page is provided by Altmetric.