Title |
A continuidade de cuidados de saúde na perspetiva dos utentes
|
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Published in |
Ciência & Saúde Coletiva, March 2017
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DOI | 10.1590/1413-81232017223.26292015 |
Pubmed ID | |
Authors |
Felismina Rosa P. Mendes, Maria Laurência G. Parreirinha Gemito, Ermelinda do Carmo Caldeira, Isaura da Conceição Serra, Maria Vitória Casas-Novas |
Abstract |
Continuity of care, in addition to ensuring improvement of the quality of care, contributes to the reduction of health costs. The objective of this study was to analyse the continuity of care in health units in the municipality of Évora (south of Portugal), from the perspective of users. This is across-sectional, exploratory and descriptive study with a quantitative approach, with a sample consisting of 342 users of health units. The instrument was a questionnaire adapted from English and Spanish studies. The results show that elements of continuity were identified in the different dimensions of the continuity of care - relational, management, information and some items of flexible continuity. Longitudinal continuity has the lowest values in nursing care. In conclusion, what stands out positively, and in its different dimensions, is relational continuity, in which most users recommend their family doctor and nurse to family and friends, and flexible continuity, which translates into reduced waiting times to be attended by a doctor or nurse and access to care. What stands out negatively is the weak involvement of the user in care by health professionals, in the dimensions of relational continuity. |
Mendeley readers
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 81 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 13 | 16% |
Student > Doctoral Student | 12 | 15% |
Student > Bachelor | 8 | 10% |
Student > Ph. D. Student | 5 | 6% |
Researcher | 4 | 5% |
Other | 10 | 12% |
Unknown | 29 | 36% |
Readers by discipline | Count | As % |
---|---|---|
Nursing and Health Professions | 30 | 37% |
Medicine and Dentistry | 11 | 14% |
Social Sciences | 4 | 5% |
Pharmacology, Toxicology and Pharmaceutical Science | 2 | 2% |
Unspecified | 1 | 1% |
Other | 4 | 5% |
Unknown | 29 | 36% |