↓ Skip to main content
What is this page? Embed badge

Creating Value in Financial Services

Overview of attention for book
Cover of 'Creating Value in Financial Services'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Creating Value in Financial Services
  3. Altmetric Badge
    Chapter 2 The Changing Global Environment of Financial Services
  4. Altmetric Badge
    Chapter 3 Universal Banking: Does It Work?
  5. Altmetric Badge
    Chapter 4 Universal Banking: A Shareholder Value Perspective
  6. Altmetric Badge
    Chapter 5 Redefining Customer Relationships in the Age of the Ascendant Consumer
  7. Altmetric Badge
    Chapter 6 Out of the Fog: Creating Value by Assembling and Managing a Portfolio of Services
  8. Altmetric Badge
    Chapter 7 Challenges of Product Delivery in Emerging Markets
  9. Altmetric Badge
    Chapter 8 Modeling Services of Financial Institutions in Emerging Markets
  10. Altmetric Badge
    Chapter 9 Creating Value: Evolution and Management of Financial Derivatives
  11. Altmetric Badge
    Chapter 10 Electronic Commerce and Financial Services: Going for Broke
  12. Altmetric Badge
    Chapter 11 The Internet Channel Revolution: The Case of Charles Schwab
  13. Altmetric Badge
    Chapter 12 Lessons from Developing the Yield Book
  14. Altmetric Badge
    Chapter 13 Impending Revolution in Corporate Information Technology Departments
  15. Altmetric Badge
    Chapter 14 Financial Service Networks: Access, Cost Structure and Competition
  16. Altmetric Badge
    Chapter 15 The Potential for Virtual Work to Enhance Value in Financial Services Firms
  17. Altmetric Badge
    Chapter 16 Designing Electronic Market Institutions for Bond Trading
  18. Altmetric Badge
    Chapter 17 Staffing Challenges in Financial Services
  19. Altmetric Badge
    Chapter 18 Call Centers in Financial Services: Strategies, Technologies, and Operations
  20. Altmetric Badge
    Chapter 19 PruServ™: A Call Center Support System
  21. Altmetric Badge
    Chapter 20 Process Improvement in Financial Services: A Focused Approach
  22. Altmetric Badge
    Chapter 21 How Do Financial Services Stack Up? Findings from a Benchmarking Study of the US Financial Service Sector
  23. Altmetric Badge
    Chapter 22 Value Creation and Process Management: Evidence from Retail Banking
  24. Altmetric Badge
    Chapter 23 Bank Productivity: Promises Unrealized
  25. Altmetric Badge
    Chapter 24 Productivity in Service Industries: Implications of the Boskin Commission Report
Attention for Chapter 10: Electronic Commerce and Financial Services: Going for Broke
Altmetric Badge
Summary
You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Chapter title
Electronic Commerce and Financial Services: Going for Broke
Chapter number 10
Book title
Creating Value in Financial Services
Published by
Springer, Boston, MA, January 2000
DOI 10.1007/978-1-4615-4605-4_10
Book ISBNs
978-1-4613-7081-9, 978-1-4615-4605-4
Authors

Andrew Hosking, Ajit Kambil, Amanda Lister

View on publisher site

This page is provided by Altmetric.