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Chapter title |
Perspectives
|
---|---|
Chapter number | 12 |
Book title |
Technical Support Essentials
|
Published by |
Apress, January 2009
|
DOI | 10.1007/978-1-4302-2548-5_12 |
Book ISBNs |
978-1-4302-2547-8, 978-1-4302-2548-5
|
Authors |
Andres R. Sanchez |