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Mendeley readers
Chapter title |
Customer Acceptance of AI in Service Encounters: Understanding Antecedents and Consequences
|
---|---|
Chapter number | 5 |
Book title |
Handbook of Service Science, Volume II
|
Published by |
Springer, Cham, January 2019
|
DOI | 10.1007/978-3-319-98512-1_5 |
Book ISBNs |
978-3-31-998511-4, 978-3-31-998512-1
|
Authors |
Amy L. Ostrom, Darima Fotheringham, Mary Jo Bitner, Ostrom, Amy L., Fotheringham, Darima, Bitner, Mary Jo |
Mendeley readers
The data shown below were compiled from readership statistics for 206 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 206 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 38 | 18% |
Student > Master | 17 | 8% |
Student > Bachelor | 17 | 8% |
Student > Doctoral Student | 10 | 5% |
Researcher | 9 | 4% |
Other | 34 | 17% |
Unknown | 81 | 39% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 74 | 36% |
Computer Science | 10 | 5% |
Economics, Econometrics and Finance | 10 | 5% |
Social Sciences | 5 | 2% |
Arts and Humanities | 3 | 1% |
Other | 16 | 8% |
Unknown | 88 | 43% |