Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries

Overview of attention for article published in Discourse Studies, November 2019

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In the top 25% of all research outputs scored by Altmetric
Among the highest-scoring outputs from this source (#26 of 279)
High Attention Score compared to outputs of the same age (80th percentile)
High Attention Score compared to outputs of the same age and source (83rd percentile)

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twitter: 15 X users

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So far, Altmetric has seen 17 X posts from 15 X users, with an upper bound of 30,542 followers.

In a mystery-shopper setting (calls to a vet clinic), @LizStokoe and her team also found interactional differences, even though the call taker did not know that the caller was a simulated client. https://t.co/8Zi32TJHXj

08 Dec 2022

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Elizabeth Stokoe, Rein Ove Sikveland, Saul Albert, Magnus Hamann, William Housley, 2019, Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries - https://t.co/pHIxAtKFth

03 Jan 2020

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RT @LizStokoe: Can humans simulate talking like other humans? Read our paper [@rein_ove @saul @MagnusHamann @ProfWilHousley] that compares…

14 Nov 2019

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RT @LizStokoe: Can humans simulate talking like other humans? Read our paper [@rein_ove @saul @MagnusHamann @ProfWilHousley] that compares…

14 Nov 2019

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