Chapter 1 Introduction: The Quality Agenda in Behavioral Health

Chapter 2 Behavioral Health Conditions: Direct Treatment Costs and Indirect Social Costs

Chapter 3 The Need for Quality Improvement in Behavioral Health

Chapter 4 Total Quality Improvement: Increase Quality and Efficiency

Chapter 5 Quality Improvement and Clinical Psychological Science

Chapter 6 The Toyota Way

Chapter 7 The Business Case for Quality Improvement in Behavioral Healthcare

Chapter 8 Process Mapping to Improve Quality in Behavioural Health Service Delivery

Chapter 9 Ishikawa Diagram

Chapter 10 Checklists for Quality Improvement and Evaluation in Behavioral Health

Chapter 11 Project Planning Facilitates Effective Outcomes

Chapter 12 The Multisystemic Therapy® Quality Assurance/Quality Improvement System

Chapter 13 The Use of the Electronic Health Record in Behavioral Health Quality Improvement Initiatives

Chapter 14 Creating a Quality Improvement System for an Integrated Care (IC) Program: The Why, What, and How to Measure

Chapter 16 Feedback-Informed Treatment (FIT): Improving the Outcome of Psychotherapy One Person at a Time

Chapter 17 Quality Improvement and Management in Correctional Mental Health

Chapter 18 Improving the Quality of Care for Serious Mental Illness

Chapter 19 Quality Improvement, Professional Competence, and the American Psychological Association’s Ethical Principles and Code of Conduct

Chapter 20 Quality Improvement and Population Behavioral Health