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| Chapter title |
Services: The Front-Stage Experience
|
|---|---|
| Chapter number | 3 |
| Book title |
Service is Front Stage
|
| Published by |
Palgrave Macmillan, London, January 2006
|
| DOI | 10.1057/9780230579477_3 |
| Book ISBNs |
978-1-349-28249-4, 978-0-230-57947-7
|
| Authors |
James Teboul |