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Mendeley readers
Chapter title |
Managing your customer experience: the Customer Experience Pyramid™
|
---|---|
Chapter number | 9 |
Book title |
Building Great Customer Experiences
|
Published by |
Palgrave Macmillan, London, January 2002
|
DOI | 10.1057/9780230554719_9 |
Book ISBNs |
978-1-4039-3949-4, 978-0-230-55471-9
|
Authors |
Colin Shaw, John Ivens |
Mendeley readers
The data shown below were compiled from readership statistics for 25 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 25 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Bachelor | 7 | 28% |
Student > Ph. D. Student | 5 | 20% |
Student > Master | 4 | 16% |
Lecturer > Senior Lecturer | 2 | 8% |
Lecturer | 1 | 4% |
Other | 3 | 12% |
Unknown | 3 | 12% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 15 | 60% |
Social Sciences | 3 | 12% |
Engineering | 2 | 8% |
Sports and Recreations | 1 | 4% |
Computer Science | 1 | 4% |
Other | 0 | 0% |
Unknown | 3 | 12% |