You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
Title |
Building great customer experiences
|
---|---|
Published by |
Palgrave Macmillan, January 2002
|
DOI | 10.1057/9780230554719 |
ISBNs |
978-0-333-99013-1, 978-1-4039-3949-4, 978-0-230-55471-9, 978-0-230-57826-5, 978-0-230-56999-7
|
Authors |
Shaw, Colin, Ivens, John |
Mendeley readers
The data shown below were compiled from readership statistics for 111 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Malaysia | 1 | <1% |
Germany | 1 | <1% |
Unknown | 109 | 98% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 21 | 19% |
Student > Bachelor | 15 | 14% |
Student > Ph. D. Student | 14 | 13% |
Student > Doctoral Student | 7 | 6% |
Lecturer | 6 | 5% |
Other | 4 | 4% |
Unknown | 44 | 40% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 36 | 32% |
Social Sciences | 8 | 7% |
Computer Science | 7 | 6% |
Design | 3 | 3% |
Economics, Econometrics and Finance | 3 | 3% |
Other | 7 | 6% |
Unknown | 47 | 42% |