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Mendeley readers
| Chapter title |
Understanding Services and the Customer Response
|
|---|---|
| Chapter number | 1 |
| Book title |
Service Design and Delivery
|
| Published in |
ADS, January 2011
|
| DOI | 10.1007/978-1-4419-8321-3_1 |
| Book ISBNs |
978-1-4419-8320-6, 978-1-4419-8321-3
|
| Authors |
Jagdeesh S. Dhaliwal, Mairi Macintyre, Glenn Parry |
Mendeley readers
The data shown below were compiled from readership statistics for 18 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Italy | 1 | 6% |
| Unknown | 17 | 94% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 4 | 22% |
| Student > Ph. D. Student | 3 | 17% |
| Student > Bachelor | 3 | 17% |
| Student > Doctoral Student | 2 | 11% |
| Lecturer > Senior Lecturer | 1 | 6% |
| Other | 2 | 11% |
| Unknown | 3 | 17% |
| Readers by discipline | Count | As % |
|---|---|---|
| Design | 4 | 22% |
| Economics, Econometrics and Finance | 3 | 17% |
| Business, Management and Accounting | 2 | 11% |
| Social Sciences | 2 | 11% |
| Engineering | 1 | 6% |
| Other | 1 | 6% |
| Unknown | 5 | 28% |