You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
Chapter title |
A Review on Quality of Service and SERVQUAL Model
|
---|---|
Chapter number | 15 |
Book title |
HCI in Business, Government and Organizations
|
Published by |
Springer, Cham, July 2020
|
DOI | 10.1007/978-3-030-50341-3_15 |
Book ISBNs |
978-3-03-050340-6, 978-3-03-050341-3
|
Authors |
Zhengyu Shi, Huifang Shang, Shi, Zhengyu, Shang, Huifang |
Mendeley readers
The data shown below were compiled from readership statistics for 111 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 111 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 10 | 9% |
Student > Bachelor | 9 | 8% |
Lecturer | 6 | 5% |
Student > Ph. D. Student | 5 | 5% |
Researcher | 4 | 4% |
Other | 9 | 8% |
Unknown | 68 | 61% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 14 | 13% |
Engineering | 4 | 4% |
Economics, Econometrics and Finance | 3 | 3% |
Computer Science | 3 | 3% |
Arts and Humanities | 3 | 3% |
Other | 15 | 14% |
Unknown | 69 | 62% |