Cookie Policy

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help identify, track and improve the use of Altmetric. For example, we use cookies to determine whether or not an Altmetric Details Page should be fully unlocked for a user; and whether or not a user is a logged in user of Altmetric Explorer.  If you who do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before using our website. However, please note that, if you set your browser to automatically reject cookies, you might no longer be able to use all features of our website and services.

We use various third party services that involve the use of cookies and/or similar technologies, including: Google Analytics and Intercom.

  • Google Analytics is a web analytics service provided by Google, Inc., California, USA (“Google”). It sets one or more analytics cookies. Google uses such cookies to help us analyze how users use Altmetric. The information generated by the cookie(s) about your use of Altmetric (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will, however, be truncated and therefore anonymized before transmission. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website. Google will not associate your IP address with any other data held by Google. More information on data protection in respect of Google Analytics is available at and details about how to opt out can be found at
  • Intercom is a cloud-based user support / tracking service offered by Intercom, Inc., California, USA, which provides us with an additional means to communicate with you upon your request as well as with additional web analytics. Intercom uses cookies as well as other technologies (beacons, local shared objects etc.) in order to provide its services. The Information on the usage of our website as well as the support widget provided by Intercom includes the IP address that has been assigned to your device at the time of your visit, as well as information such as browser type or the webpage you were visiting before you came to our website. More information on data protection at Intercom, Inc. is available at