At Altmetric, we are committed to equitable accessibility of our products and services, to the extent possible. In pursuit of that goal, we have undertaken the following:

• We use sans-serif fonts (Montserrat and Open Sans)  for the Altmetric Explorer and Badges that are easily legible across all languages and character sets.
•  We have provided our assessment below of the Altmetric Explorer against WCAG 2.1 A and AA, Section 508, and EN 301 549 standards, in line with W3C Web Content Accessibility Guidelines. 
• We are committed to a process of ongoing improvement and are working to ensure all content is developed in line with accessibility guidelines.

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. If you have difficulty accessing the site or have any comments or feedback on how we can improve your online experience, please do not hesitate to contact the Altmetric support team.

WCAG 2.1 Report – correct as of 9th June 2022

Name of Product: Altmetric Explorer

Product Description: Analytics platform

Report Date: June 9th, 2022

Contact Information: [email protected]

Notes: This report covers accessibility conformance for Altmetric Explorer web application and does not discuss documentation or support services.

Tables 1 and 2 also document conformance with:

• EN 301 549:  Chapter 9 – Web, Sections 10.1-10.4 of Chapter 10 – Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 – Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
• Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A) Also applies to: • EN 301 549 Criteria • 9.1.1.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Altmetric Explorer has limited non-text content, but where a visualization is used (for instance, the map on the “Demographics” tab) a tabular equivalent is available as text.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: • EN 301 549 Criteria • 9.1.2.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable	Altmetric Explorer does not use video or audio.
1.2.2 Captions (Prerecorded) (Level A) Also applies to: • EN 301 549 Criteria • 9.1.2.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable	Altmetric Explorer does not use video or audio.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: • EN 301 549 Criteria • 9.1.2.3 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable	Altmetric Explorer does not use video or audio.
1.3.1 Info and Relationships (Level A) Also applies to: • EN 301 549 Criteria • 9.1.3.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Information, structure and relationships are available in text.
1.3.2 Meaningful Sequence (Level A) Also applies to: • EN 301 549 Criteria • 9.1.3.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Contents of sequences are structured meaningful and can be programmatically determined.
1.3.3 Sensory Characteristics (Level A) Also applies to: • EN 301 549 Criteria • 9.1.3.3 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Information is not solely provided by shape, size, location or orientation but always also available via text.
1.4.1 Use of Color (Level A) Also applies to: • EN 301 549 Criteria • 9.1.4.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	For those elements in Altmetric Explorer where information is conveyed using color, the same information is also available by text.
1.4.2 Audio Control (Level A) Also applies to: • EN 301 549 Criteria • 9.1.4.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable	Altmetric Explorer does not use audio.
2.1.1 Keyboard (Level A) Also applies to: • EN 301 549 Criteria • 9.2.1.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Partially Supports	Altmetric Explorer provides support to execute the majority of available product functions using the keyboard. The exceptions to this are the “add source” selector on the “Mentions” and “Mention Sources”  tab and the visualizations on the “Timeline” and “Demographics” tabs. Additionally, focus must be brought to the advanced search via alternative means in order to then use keyboard navigation.
2.1.2 No Keyboard Trap (Level A) Also applies to: • EN 301 549 Criteria • 9.2.1.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Keyboard focus can be moved away from all components using only keyboard interface.
2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: • EN 301 549 Criteria • 9.2.1.4 (Web) • Revised Section 508 – Does not apply	Not Applicable
2.2.1 Timing Adjustable (Level A) Also applies to: • EN 301 549 Criteria • 9.2.2.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Altmetric Explorer product functionality is not restricted by time limits.
2.2.2 Pause, Stop, Hide (Level A) Also applies to: • EN 301 549 Criteria • 9.2.2.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: • EN 301 549 Criteria • 9.2.3.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	The Altmetric Explorer application does not use flashing elements.
2.4.1 Bypass Blocks (Level A) Also applies to: • EN 301 549 Criteria • 9.2.4.1 (Web) • Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software	Supports	Altmetric Explorer does provide support to bypass repeated elements like navigation links.
2.4.2 Page Titled (Level A) Also applies to: • EN 301 549 Criteria • 9.2.4.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	All pages in Altmetric Explorer have titles describing the purpose.
2.4.3 Focus Order (Level A) Also applies to: • EN 301 549 Criteria • 9.2.4.3 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Altmetric Explorer can be navigated sequentially in a meaningful and operable manner.
2.4.4 Link Purpose (In Context) (Level A) Also applies to: • EN 301 549 Criteria • 9.2.4.4 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Link purpose can be determined by link text and context.
2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: • EN 301 549 Criteria • 9.2.5.1 (Web) • Revised Section 508 – Does not apply	Not Applicable
2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: • EN 301 549 Criteria • 9.2.5.2 (Web) • Revised Section 508 – Does not apply	Supports	The pointer down-event is not used to execute functions.
2.5.3 Label in Name (Level A 2.1 only) Also applies to: • EN 301 549 Criteria • 9.2.5.3 (Web) • Revised Section 508 – Does not apply	Supports	The components with labels have the visually shown text in name attribute.
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: • EN 301 549 Criteria • 9.2.5.4 (Web) • Revised Section 508 – Does not apply	Not Applicable
3.1.1 Language of Page (Level A) Also applies to: • EN 301 549 Criteria • 9.3.1.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	The language of pages in Altmetric Explorer is provided by the ‘lang’ attribute.
3.2.1 On Focus (Level A) Also applies to: • EN 301 549 Criteria • 9.3.2.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	No actions are performed when components get focus.
3.2.2 On Input (Level A) Also applies to: • EN 301 549 Criteria • 9.3.2.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Changing settings of user interface components does not automatically cause a change of context.
3.3.1 Error Identification (Level A) Also applies to: • EN 301 549 Criteria • 9.3.3.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Error messages in Altmetric Explorer are clearly visible and specific as possible.
3.3.2 Labels or Instructions (Level A) Also applies to: • EN 301 549 Criteria • 9.3.3.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Labels are provided when content requires user input.
4.1.1 Parsing (Level A) Also applies to: • EN 301 549 Criteria • 9.4.1.1 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	The markup of Altmetric Explorer has complete start and end tags, attributes and IDs are unique.
4.1.2 Name, Role, Value (Level A) Also applies to: • EN 301 549 Criteria • 9.4.1.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Role, state, and value information are provided on all user interface components.

Table 2: Success Criteria, Level AA

Criteria	Conformance Level	Remarks and Explanations
1.2.4 Captions (Live) (Level AA) Also applies to: • EN 301 549 Criteria • 9.1.2.4 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable	Altmetric Explorer does not use audio media.
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: • EN 301 549 Criteria • 9.1.2.5 (Web) • Revised Section 508 • 501 (Web)(Software)	Not Applicable
1.3.4 Orientation (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.1.3.4 (Web) • Revised Section 508 – Does not apply	Supports	Altmetric Explorer content can be viewed and operated in portrait and landscape display orientation.
1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.1.3.5 (Web) • Revised Section 508 – Does not apply	Supports	Input collecting information about the user is implemented with support to identify the meaning for the form input data.
1.4.3 Contrast (Minimum) (Level AA) Also applies to: • EN 301 549 Criteria • 9.1.4.3 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Visual presentation of information, match level AA contrast ratio requirements. (At least 4.5:1 for small text and 3:1 for large texts).
1.4.4 Resize text (Level AA) Also applies to: • EN 301 549 Criteria • 9.1.4.4 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Text can be resized without assistive technology up to 200 percent without loss of content or functionality.
1.4.5 Images of Text (Level AA) Also applies to: • EN 301 549 Criteria • 9.1.4.5 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Text is the primary way to convey information in Altmetric Explorer.
1.4.10 Reflow (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.1.4.10 (Web) • Revised Section 508 – Does not apply	Supports	Altmetric Explorer content does not need scrolling in two dimensions. (Note: Minimum browser viewport size required)
1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.1.4.11 (Web) • Revised Section 508 – Does not apply	Supports	Parts of Altmetric Explorer user interface that are needed to understand the content have a contrast ratio of at least 3:1.
1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.1.4.12 (Web) • Revised Section 508 – Does not apply	Supports	No loss of content or functionality occurs by changing text styles to required settings.
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.1.4.13 (Web) • Revised Section 508 – Does not apply	Partially Supports	The majority of Additional content is dismissible, hoverable and persistent. The exception is the “attention breakdown” on the highlights page, which is currently under review.
2.4.5 Multiple Ways (Level AA) Also applies to: • EN 301 549 Criteria • 9.2.4.5 (Web) • Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software	Supports	Contents in Altmetric Explorer can be searched, browsed and navigated in different ways.
2.4.6 Headings and Labels (Level AA) Also applies to: • EN 301 549 Criteria • 9.2.4.6 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Headings and labels are designed to be clear, descriptive and logically organized.
2.4.7 Focus Visible (Level AA) Also applies to: • EN 301 549 Criteria • 9.2.4.7 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Keyboard focus is always visible in Altmetric Explorer.
3.1.2 Language of Parts (Level AA) Also applies to: • EN 301 549 Criteria • 9.3.1.2 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	When parts of a page are presented in a different language than the page itself, the language can be programmatically determined.
3.2.3 Consistent Navigation (Level AA) Also applies to: • EN 301 549 Criteria • 9.3.2.3 (Web) • Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software	Supports	Navigation areas shown on multiple pages are presented in a consistent way.
3.2.4 Consistent Identification (Level AA) Also applies to: • EN 301 549 Criteria • 9.3.2.4 (Web) • Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software	Supports	UI components with same functionality are identified consistently.
3.3.3 Error Suggestion (Level AA) Also applies to: • EN 301 549 Criteria • 9.3.3.3 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	Error feedback in Altmetric Explorer is designed to give the best possible suggestions to users.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: • EN 301 549 Criteria • 9.3.3.4 (Web) • Revised Section 508 • 501 (Web)(Software)	Supports	For all data that can be modified or deleted by users in Altmetric Explorer functionalities are provided that need confirmation or can be reversed.
4.1.3 Status Messages (Level AA 2.1 only) Also applies to: • EN 301 549 Criteria • 9.4.1.3 (Web) • Revised Section 508 – Does not apply	Supports	Status messages can be programmatically determined through role or properties.

Table 3: Success Criteria, Level AAA

Notes: Altmetric has not been evaluated for WCAG 2.1 Level AAA conformance.

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Supports	Altmetric Explorer uses standard HTML attributes to describe identity, operation, and state of user interface elements to assistive technologies.
302.2 With Limited Vision	Supports	Altmetric Explorer supports standard browser magnification and contrast adjustments.
302.3 Without Perception of Color	Supports	Color is only used as a supplemental attribute of user interface elements.
302.4 Without Hearing	Not Applicable	Altmetric Explorer does not use features that require hearing.
302.5 With Limited Hearing	Not Applicable	Altmetric Explorer does not use features that require hearing.
302.6 Without Speech	Not Applicable	Altmetric Explorer does not use features that require speech input.
302.7 With Limited Manipulation	Supports	Altmetric Explorer supports standard input mechanisms such as keyboards and pointing devices. Neither fine motor controls nor simultaneous actions are required.
302.8 With Limited Reach and Strength	Supports	Use of Altmetric Explorer is not restricted by limited reach or strength.
302.9 With Limited Language, Cognitive, and Learning Abilities	Partially Supports	Altmetric Explorer is a complex product and needs training and technical experience. We strive to support users in the best possible ways.

Chapter 4: Hardware

Notes: Not Applicable to the product

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA	See WCAG 2.1 section	See information in WCAG 2.1 section.
502 Interoperability with Assistive Technology
502.2.1 User Control of Accessibility Features	Not Applicable	Altmetric Explorer is not platform software.
502.2.2 No Disruption of Accessibility Features	Supports	Altmetric Explorer has not been found to disrupt accessibility features of the user’s system.
502.3 Accessibility Services
502.3.1 Object Information	Supports	Altmetric Explorer uses standard HTML or ARIA object roles for maximum compatibility with assistive technologies.
502.3.2 Modification of Object Information	Supports	Altmetric Explorer uses standard HTML or ARIA object roles for maximum compatibility with assistive technologies.
502.3.3 Row, Column, and Headers	Supports	Altmetric Explorer uses standard HTML attributes to define table structure and relationships.
502.3.4 Values	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
502.3.5 Modification of Values	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
502.3.6 Label Relationships	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
502.3.7 Hierarchical Relationships	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
502.3.8 Text	Supports	Altmetric Explorer renders strings as plain text values in HTML for maximum compatibility with assistive technologies.
502.3.9 Modification of Text	Supports	Altmetric Explorer renders strings as plain text values in HTML for maximum compatibility with assistive technologies.
502.3.10 List of Actions	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
502.3.11 Actions on Objects	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
502.3.12 Focus Cursor	Supports	Altmetric Explorer uses standard HTML elements with standard cursor controls for user input.
502.3.13 Modification of Focus Cursor	Supports	Altmetric Explorer uses standard HTML elements with standard cursor controls for user input.
502.3.14 Event Notification	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
502.4 Platform Accessibility Features	Not Applicable	Altmetric Explorer is not platform software.
503 Applications
503.2 User Preferences	Supports	Altmetric Explorer respects user preferences from their platform or browser.
503.3 Alternative User Interfaces	Not Applicable	Altmetric Explorer does not offer alternative user interfaces.
503.4 User Controls for Captions and Audio Description
503.4.1 Caption Controls	Not Applicable
503.4.2 Audio Description Controls	Not Applicable
504 Authoring Tools
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)	See WCAG 2.1 section	See information in WCAG 2.1 section.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable
504.2.2 PDF Export	Not Applicable
504.3 Prompts	Not Applicable
504.4 Templates	Not Applicable

Chapter 6: Support Documentation and Services

Notes: This report covers accessibility conformance for Altmetric Explorer product and does not discuss support documentation or services. Support documentation and services are not fully accessible, but support is available via email.

EN 301 549 Report

Chapter 4: Functional Performance Statements (FPS)

Criteria	Conformance Level	Remarks and Explanations
4.2.1 Usage without vision	Supports	Altmetric Explorer uses standard HTML and WAI-ARIA attributes to describe the identity, operation, and state of user interface elements to Assistive Technologies.
4.2.2 Usage with limited vision	Supports	Altmetric Explorer supports standard browser magnification and contrast adjustments.
4.2.3 Usage without perception of colour	Supports	Colour is only used as a decorative or supplemental attribute of user interface elements.
4.2.4 Usage without hearing	Not Applicable
4.2.5 Usage with limited hearing	Not Applicable
4.2.6 Usage without vocal capability	Not Applicable
4.2.7 Usage with limited manipulation or strength	Supports	Altmetric Explorer supports standard input mechanisms such as keyboards and pointing devices. Neither fine motor controls nor simultaneous actions are required.
4.2.8 Usage with limited reach	Supports	Use of Altmetric Explorer is not restricted by limited reach or strength.
4.2.9 Minimize photosensitive seizure triggers	Supports	Altmetric Explorer does not include visual features with flashing that could trigger seizures.
4.2.10 Usage with limited cognition	Partially Supports	Altmetric Explorer is a complex product and needs training and technical experience. We strive to support users in the best possible ways.
4.2.11 Privacy	Supports	Altmetric Explorer does not impede usage of standard privacy controls alongside assistive technologies. For example, users can connect a headset for private listening to screen reader announcements.

Chapter 5: Generic Requirements

Notes: Altmetric Explorer supports standard assistive technologies and is therefore not subject to the Closed Functionality criteria described in this Chapter.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Altmetric Explorer does not offer two-way voice communication and is therefore not subject to the requirements of this section.

Chapter 7: ICT with Video Capabilities

Notes: Altmetric Explorer does not include video content and is therefore not subject to the requirements of this section.

Chapter 8: Hardware

Notes: Altmetric Explorer is a web software application and is not subject to the requirements of this section.

Chapter 9 million: Web (see WCAG 2.1 section)

Chapter 10: Non-Web Software

Notes: Altmetric Explorer does not include non-web documents and is therefore not subject to the requirements of this section.

Chapter 11: Software

Criteria	Conformance Level	Remarks and Explanations
11.0 General
11.1.1.1 through 11.4.1.3	See WCAG 2.1 section	See information in WCAG 2.1 section.
11.5 Interoperability with assistive technology
11.5.1 Closed functionality (informative)
11.5.2 Accessibility services
11.5.2.1 Platform accessibility service support for software that provides a user interface	See 11.5.2.5 through 11.5.2.17	See 11.5.2.5 through 11.5.2.17.
11.5.2.2 Platform accessibility service support for assistive technologies	See 11.5.2.5 through 11.5.2.17	See 11.5.2.5 through 11.5.2.17.
11.5.2.3 Use of accessibility services	Supports	Altmetric Explorer uses standard platform accessibility services.
11.5.2.4 Assistive technology	Not Applicable	Altmetric Explorer is not itself an assistive technology.
11.5.2.5 Object information	Supports	Altmetric Explorer uses WAI-ARIA attributes to describe the role, state, and description of user interface elements to Assistive Technologies. The includes the use of “role”, “aria-invalid”, and “aria-required” attributes.
11.5.2.6 Row, column, and headers	Supports	Altmetric Explorer uses standard HTML attributes to define table structure and relationships, including column and row headers, to Assistive Technologies.
11.5.2.7 Values	Supports	Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies.
11.5.2.8 Label relationships	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.9 Parent-child relationships	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.10 Text	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.11 List of available actions	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.12 Execution of available actions	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.13 Tracking of focus and selection attributes	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.14 Modification of focus and selection attributes	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.15 Change notification	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.16 Modifications of states and properties	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.5.2.17 Modifications of values and text	Supports	Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies.
11.6 Documented accessibility usage
11.6.1 User control of accessibility features	Not Applicable	Altmetric Explorer is not platform software.
11.6.2 No disruption of accessibility features	Supports
11.7 User preferences	Supports	Altmetric Explorer respects user preferences from platform or browser.
11.8 Authoring tools
11.8.1 Content technology
11.8.2 Accessible content creation (if not authoring tool, enter “not applicable”)	See information in WCAG 2.1 section	See information in WCAG 2.1 section.
11.8.3 Preservation of accessibility information in transformations	Not Applicable
11.8.4 Repair assistance	Not Applicable
11.8.5 Templates	Not Applicable

Chapter 12: Documentation and Support Services

Notes: This report covers accessibility conformance for the Altmetric Explorer webapp and does not discuss support documentation or services. Support documentation and services are not fully accessible, but support is available via email.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not applicable to Altmetric Explorer

Legal Disclaimer

This document seeks to describe Altmetric’s ability to support the applicable standards, subject to our interpretation of those standards and the comments in this document. It is provided “AS IS” for information purposes only and is subject to change without notice. This document is not intended to (nor does it) create, impose or supplement any duty or obligation, contractual or otherwise. Without prejudice to the generality of the foregoing, no warranty is given that this document is correct, complete, up to date, or fit for any particular purpose and no liability shall arise for any loss, damage or expense whatsoever, whether direct or indirect, howsoever arising, whether in contract, tort (including negligence) or otherwise, in connection with document, including (without limitation) any course of action taken on the basis of its content.

“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI)